These terms govern your use of this website. By browsing the site you accept them. If you place an order, the Distance Sales Agreement applies in addition.
1. Site owner and operations Headquarters: KonstrukTel DOO
KRALjA PETRA PRVOG 94 Erdevik, Sremski, PAK 327785 Serbia · VAT no. RS110042927. Turkey Operations & Returns: Bahariye caddesi Yahya Kahya mahallesi Yağhanesi sokak No: 6 Beyoğlu / İstanbul, Türkiye. Customer Service: 0850 480 66 51 · Email: info@ortevayastik.com
2. Intellectual property The ORTEVA and SOMNIA names, the logo, the product photographs, the videos, the illustrations and the texts on this site belong to us or are used by us under licence. They may not be copied, republished or used commercially without our written permission. Quoting a short passage with a link back to the source is permitted.
3. Accuracy of the content We take care to keep product descriptions, prices and stock information correct and current. Obvious typing or system errors do not bind us; if such an error affects your order we contact you before dispatch and refund you in full if you prefer to cancel.
4. Product information and health ORTEVA SOMNIA is a comfort and ergonomic support pillow. It is not a medical device, it does not diagnose, treat, cure, or prevent any illness and it does not replace professional medical advice. Individual experiences differ and no result is guaranteed. If you have persistent neck discomfort, breathing issues during sleep, or other medical concerns, consult a healthcare professional.
5. Acceptable use Do not attempt to disrupt, overload or gain unauthorised access to the site. Do not collect content from the site by automated means without our permission. Do not use the site for any unlawful purpose.
6. Links to other sites Where we link to a third-party site, we do not control its content and are not responsible for it.
7. Availability We aim to keep the site available at all times, but maintenance, technical faults and events beyond our control may interrupt it. We are not liable for such interruptions.
8. Personal data See the Privacy Policy and the Privacy Notice (GDPR and KVKK).
9. Changes and applicable law We may update these terms; the current version is always the one published on this page. These terms are governed by Serbia law, without prejudice to the mandatory consumer-protection rules of the country in which you habitually reside.
